FedEx "FACT FILES"

FedEx Facts

Today's FedEx is led by FedEx Corporation, which provides strategic direction and consolidated financial reporting for the operating companies that compete collectively under the FedEx name worldwide: FedEx Express, FedEx Ground, FedEx Freight, FedEx Office, FedEx Custom Critical, FedEx Trade Networks and FedEx Services.

FedEx Corporation

History
The modern air and ground express industry was pioneered with the founding of Federal Express in 1971; the corporation was created in 1998 as FDX Corporation and became FedEx Corporation in January 2000.

Headquarters 
Memphis, Tenn.

Principal Officers

·                        Frederick W. Smith, Chairman, President and CEO

·                        Robert B. Carter, Executive Vice President, FedEx Information Services and CIO

·                        T. Michael Glenn, Executive Vice President, Market Development and Corporate Communications

·                        Alan B. Graf Jr., Executive Vice President and CFO

·                        Christine P. Richards, Executive Vice President, General Counsel and Secretary

 

NYSE Listing 
FDX (since December 1978)

FY08 Revenue (Consolidated Information for all FedEx Companies)
$38 billion

Workforce
More than 290,000 team members worldwide

Average Daily Volume
More than 7.5 million shipments for express, ground, freight and expedited delivery services

Service Area
More than 220 countries and territories, including every address in the United States

fedex.com
Today, fedex.com hosts an average of 15 million unique visitors per month and handles on average 3 million package tracking requests daily. Electronic transactions account for almost two-thirds of the more than 6 million shipments FedEx delivers daily.

Operating Facilities

·                        Express: 1,052 stations; 10 air express hubs

·                        Ground: 30 ground hubs; over 500 pickup/delivery terminals

·                        Freight: Approximately 470 service centers

·                        Office:  More than 1,900 locations including FedEx Office Print and Ship Centers, FedEx Office Ship Centers, Signs and Graphics Centers, and closed-door production centers

 

Air Operations
672 aircraft; more than 375 airports served worldwide

Ground Fleet 
More than 80,000 motorized vehicles for express, ground, freight and expedited delivery service

 

Dropoff Locations

·                        709 FedEx World Service Centers

·                        1,900+ FedEx Office locations

·                        6,551 FedEx Authorized ShipCenters®

·                        42,936 FedEx Drop Boxes (including 4,979 US Postal Service locations)

 

Recent Awards

·                        FedEx ranked #1 in the category of customer service in the esteemed Harris Interactive Reputation Quotient ^TM(RQ) survey (July 2008).

·                        FedEx ranked #1 in Customer Satisfaction among Express Delivery companies and #1 among all companies rated in the University of Michigan's American Customer Satisfaction Index (May 2008).

·                        FedEx received the Presidential "E" Award for excellence in exporting (May 2008).

·                        The American Red Cross awarded FedEx the prestigious Henry Dunant International Partnership Excellence Award at the organization's Heritage of Service Dinner (May 2008).

·                        FedEx named as a FORTUNE magazine and the Great Places to Work Institute "FORTUNE 100 Best Companies to Work For” in the United States.  (Jan 2008)

·                        FedEx Express Canada has won the "Best Contact Center World Award 2007" for mid-size call centers from ContactCenterWorld.com (November 2007).

·                        FORTUNE magazine: No. 6 among “America’s Most Admired Companies” (2007)

 

 

 

FedEx Express

"It’s just like a race…" team member Kevin Rhodes shares why he likes working for FedEx Express.

FedEx Express is the world's largest express transportation company, providing fast and reliable delivery to every U.S. address and to more than 220 countries and territories. FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, usually in one to two business days with the delivery time guaranteed.

History
Founded in 1971 as Federal Express Corporation

Headquarters

·                        Worldwide: Memphis, Tenn.

·                        Asia Pacific: Hong Kong, China

·                        Canada: Toronto, Ontario

·                        Europe/Middle East/Africa: Brussels, Belgium

·                        Latin America: Miami, Fla.

 

Principal Officer
David J. Bronczek, President and CEO

 

FY08 Revenue
$24.4 billion (includes FedEx Trade Networks)

Workforce
More than 143,000 employees worldwide

Average Daily Volume
Approximately 3.4 million packages and 12 million pounds of freight

Service Area
More than 220 countries and territories, including every address in the United States

Air Operations
More than 375 airports served worldwide

Air Fleet

·                        672 aircraft, including:

·                        68 Airbus A300-600s

·                        66 Airbus A310-200/300s

·                        13 ATR 72s

·                        27 ATR 42s

·                        85 Boeing 727-200s

·                        4 Boeing DC10-10s

·                        10 Boeing DC10-30s

·                        58 Boeing MD10-10s

·                        10 Boeing MD10-30s

·                        58 Boeing MD11s

·                        10 Cessna 208As

·                        242 Cessna 208Bs

·                        4 Fokker F-27s

·                        16 Boeing 757-200s

 

Delivery Fleet
More than 44,000 motorized vehicles

Operating Facilities 
1,052 stations (664 U.S.; 373 outside U.S.) and 10 air express hubs:

 

Asia Pacific: 

Subic Bay, Philippines

Canada:

Toronto, Ontario

Europe/Middle East/Africa:

Paris, France

Latin America-Caribbean:

Miami, Fla.

 

United States:

·                                       Anchorage, Alaska

·                                       Fort Worth, Texas

·                                       Indianapolis, Ind.,

·                                       Memphis, Tenn. (SuperHub)

·                                       Newark, New Jersey
                  Oakland, Calif.

 

 

 

Dropoff Locations

·                        709 FedEx World Service Centers

·                        1,796 FedEx Kinko’s Office and Print Centers

·                        6,651 FedEx Authorized ShipCenters®

·                        42,936 FedEx Drop Boxes (including 4,985 US Postal Service locations)  

 

Customer Service
1-800-Go-FedEx®  (1-800-463-3339) or customer support at fedex.com

Recent Awards

·                        Black Enterprise Magazine: Top 40 Best Companies for Diversity (2007)

·                        FORTUNE Magazine: 100 Best Places to Work For list (2006)

 

More About FedEx Express

FedEx Express: U.S.
FedEx Express offers a wide range of shipping services for delivery of small packages up to 150 pounds each. With reliable U.S. express service, delivery is guaranteed in one to three business days within the continental United States. Express service is also available between the continental U.S. and Alaska or Hawaii, but check the FedEx Service Guide or call 1.800.Go.FedEx® to determine delivery commitments.

FedEx Express: International
With unmatched air route authorities and an extensive air/ground infrastructure, FedEx Express provides customs-cleared, door-to-door service to more international locations than its competitors. International express delivery is guaranteed to more than 220 countries and territories, with a variety of time-definite services to meet distinct customer needs.

FedEx Express: Freight
For pallets of freight weighing from 151 pounds to 2,200 pounds, FedEx Express Freight provides 100 percent coverage to any U.S. location in one to three business days. International express freight offers priority service to 50 countries in one to three business days, with economy service to additional locations, usually within five business days.

 

 

 

FedEx Ground

"Impeccable service…" team member Keyon Laws shares why he likes working for FedEx Ground.

FedEx Ground specializes in cost-effective, small-package shipping, offering dependable business-to-business delivery or convenient residential service through FedEx Home Delivery and FedEx SmartPost.

History
Founded in 1985 as RPS; rebranded as FedEx Ground in 2000.

Headquarters
Pittsburgh, Pa.

Principal Officer
David F. Rebholz, President and CEO

FY08 Revenue
$6.8 billion (includes FedEx SmartPost)

Workforce
More than 71,000 employees and independent contractors

Average Daily Volume
More than 3.3 million packages

Service Area
Service throughout the United States, Canada and Puerto Rico

Ground Fleet
More than 22,000 motorized vehicles

Operating Facilities

30 ground hubs and over 500 pickup/delivery terminals

20 FedEx SmartPost distribution centers

Dropoff Locations

691 FedEx World Service Centers

1,776 FedEx Kinko’s Office and Print Centers

6,343 FedEx Authorized ShipCenters®

 

Customer Service

1-800-Go-FedEx® (1-800-463-3339) or customer support at fedex.com 

Recent Awards

·                          CIO Magazine: “CIO 100 Award” (2006)

·                          Pittsburgh Business Times: “Top 50 Best Places to Work” (2006)

 

FedEx Ground: U.S.
FedEx Ground provides 100-percent coverage to every business address in the United States, with small-package delivery in one to five business days in the continental U.S. and in three to seven business days to Alaska and Hawaii.

FedEx Ground: International
FedEx Ground provides 100-percent coverage to every business address in Canada and Puerto Rico, with small-package delivery in three to seven business days. Among its many competitive service options, FedEx Ground offers C.O.D. service for all destinations served.
Open a FedEx Ground account, add FedEx Ground to an existing account, or start shipping now.

FedEx Home Delivery
The only service of its kind dedicated to residential customers, FedEx Home Delivery serves virtually 100 percent of the U.S. population. This residential-only network provides guaranteed delivery options to fit the way you live, work and shop today—delivery in the evenings, on Saturdays and even by appointment.

 

 

FedEx Freight

"The customers I get to see every day…" team member Ron Robertson shares why he likes working for FedEx Freight.

History
FedEx Freight was established in 2001.

Headquarters
Memphis, Tenn.

Principal Officer 
Douglas G. Duncan, President and CEO

FY08 Revenue
$4.9 billion (includes FedEx National LTL, FedEx Custom Critical and Caribbean Transportation Services)

Workforce
Approximately 35,000 employees

Average Daily Volume
More than 80,000 shipments

Service Area
Full-state coverage throughout the United States (including Alaska and Hawaii); international service to Canada, Mexico, Puerto Rico, Central and South America, the Caribbean, Europe and Asia.

Ground Fleet
More than 60,000 pieces of equipment, including more than 15,000 tractors

Operating Facilities
Approximately 470 service centers

Customer Service
1-866-393-4585 or customer support at fedex.com

Recent Awards

·                          American Trucking Associations National Truck Driving Championships (NTDC): Dan Shamrell was named National Champion in the 3-Axle class in 2006; Brian Walton was named National Co-Champion in the Flatbed class in 2007.

·                          American Trucking Association (ATA): Excellence in Security Award (2006); Excellence in Human Resource Management Award (2006).

 

 

FedEx Services

Rob Carter, Chief Information Officer of FedEx, provides brief comments at the 2007 FedEx Investors and Lenders Meeting.

History

·                        Founded in 2000

Headquarters

·                        Memphis, Tenn.

Principal Officers

·                        T. Michael Glenn, President and CEO

·                        Robert B. Carter, Executive Vice President and Co-CEO

FY08 Revenue

·                        $2.1 billion (includes FedEx Office and FedEx Global Supply Chain Services)

Workforce

·                        More than 10,500 employees

Recent Awards

·                        InformatioWeek 500 - Placed #18 among IT enterprises

·                        PINK Magazine: Top Companies for Women (2008)

·                        Info World: “Top 100 Technology Innovators” (2007)

·                        Computer World Magazine: “100 Best Places to Work in IT” (2006)